Security & Privacy

Your trust is our priority. Learn how we protect your data and ensure the highest security standards.

End-to-End Encryption

All your data is encrypted both in transit and at rest using AES-256 encryption standards.

Secure Infrastructure

We host on enterprise-grade cloud infrastructure with 99.9% uptime and automatic backups.

Privacy First

We never sell your data. Your information is used solely to enhance your learning experience.

GDPR Compliant

Full compliance with GDPR, CCPA, and international data protection regulations.

Access Controls

Multi-factor authentication and granular permission controls to protect your account.

Regular Audits

Third-party security audits and penetration testing to ensure maximum protection.

Data Protection

At Shinyu.ai, we understand that your educational content and personal information are valuable. We employ industry-leading security measures to protect your data at every step.

  • All data transmissions use TLS 1.3 encryption
  • Data at rest is encrypted using AES-256 bit encryption
  • Automated daily backups with 30-day retention
  • Secure data centers with physical access controls
  • Regular security patches and system updates

Account Security

We provide multiple layers of protection for your account to prevent unauthorized access.

  • Password requirements with minimum complexity standards
  • Two-factor authentication (2FA) support
  • Session management and automatic timeout
  • Login activity monitoring and alerts
  • Account recovery options with identity verification

Privacy Commitment

Your privacy is fundamental to our service. We are transparent about how we collect, use, and protect your information.

  • We never sell your personal data to third parties
  • Minimal data collection - only what's necessary for service delivery
  • You maintain full control over your data with export and deletion options
  • Anonymous usage analytics to improve our platform
  • Clear privacy policy available at all times

Compliance & Certifications

Shinyu.ai complies with major data protection regulations and industry standards.

  • GDPR (General Data Protection Regulation) compliant
  • CCPA (California Consumer Privacy Act) compliant
  • FERPA (Family Educational Rights and Privacy Act) aligned
  • SOC 2 Type II certification in progress
  • Regular third-party security assessments

Incident Response

In the unlikely event of a security incident, we have robust procedures in place.

  • 24/7 security monitoring and alerting systems
  • Dedicated incident response team
  • Immediate notification to affected users
  • Transparent communication about incidents and resolutions
  • Post-incident analysis and preventive measures

Responsible Disclosure

We value the security research community. If you discover a security vulnerability, please report it to us responsibly.

How to report:

  • Email us at security@learndesk.com with details of the vulnerability
  • Include steps to reproduce the issue
  • Allow us reasonable time to address the issue before public disclosure
  • We commit to acknowledging reports within 48 hours

Questions About Security?

Our team is here to answer any questions about our security practices.