Privacy Policy

We use your information to:

• Provide and improve our AI-powered learning platform
• Process your study materials and generate notes, flashcards, and quizzes
• Send you important updates about your account and our service
• Respond to your questions and support requests
• Understand how people use Shinyu.ai to make it better
• Prevent fraud and keep our platform secure
• Comply with legal requirements

We use third-party AI services (like OpenAI/Anthropic) to process your content and generate study materials. Your content is processed securely and is not used to train their models.

We do not sell your personal information.

We only share your information in these limited situations:

• AI Processing: With AI service providers (OpenAI, Anthropic) to generate your study materials
• Payment Processing: With payment processors to handle subscriptions securely
• Cloud Hosting: Your data is stored on secure cloud servers
• Legal Requirements: If required by law or to protect rights and safety
• With Your Permission: If you explicitly authorize us to share information

We take security seriously and implement protective measures including:

• Encryption of data in transit and at rest
• Secure cloud infrastructure with regular backups
• Access controls to limit who can view your data
• Secure password storage using industry-standard hashing

However, no internet service is 100% secure. While we work hard to protect your information, we cannot guarantee absolute security. Please use a strong, unique password for your account.

We keep your information as long as your account is active or as needed to provide you services.

• If you delete your account, we delete most of your data within 30 days
• Some information may be retained in backups for up to 90 days
• We may keep anonymized usage statistics for service improvement
• Some data may be retained longer if required by law

You have the following rights regarding your data:

• Access: View and download your personal information
• Update: Correct or update your account information
• Delete: Delete your account and associated data
• Export: Download your study materials in standard formats
• Opt-out: Unsubscribe from promotional emails

To exercise these rights, email us at support@shinyu.ai or use the settings in your account. We'll respond within 30 days.

We use cookies to:

• Keep you logged in
• Remember your preferences
• Understand how people use our service
• Keep our service secure

You can control cookies through your browser settings, but some features may not work properly if you disable them.

Shinyu.ai is designed for students aged 13 and older. If you're under 18, please make sure you have permission from a parent or guardian before using our service.

We don't knowingly collect information from children under 13. If we discover that we have, we'll delete it promptly. If you believe we have collected such information, please contact us at support@shinyu.ai.

Shinyu.ai is operated from India. If you're using our service from another country, your information may be transferred to and stored in India or other countries where our service providers operate.

By using Shinyu.ai, you consent to the transfer of your information to these locations.

Our service may link to third-party websites or services. We're not responsible for their privacy practices. Please review their privacy policies before sharing any information with them.

We use AI services to analyze your uploaded content (PDFs, videos, audio) and generate study materials. This processing happens on secure servers.

Your content is not used to train general AI models. We may use anonymized, aggregated data to improve our service, but this data cannot be traced back to you.

We may update this Privacy Policy from time to time. If we make significant changes, we'll notify you by email or through a notice in our service.

Continued use of Shinyu.ai after changes means you accept the updated policy.

This Privacy Policy is governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana, India.

If you have questions about this Privacy Policy or want to exercise your rights, please contact us:

• Email: support@shinyu.ai
• Address: Hyderabad, Telangana, India

We'll do our best to respond to your inquiry within a reasonable time.