Booking a train ticket during Diwali, Chhath, or summer vacations in India is a massive challenge. When you check ticket availability on the IRCTC app, sometimes instead of 'Available' or 'Waiting List', you see the word REGRET. Let's decode what this means.
Meaning: 'Regret' means booking is completely closed.
Reason: The waiting list has reached its maximum permissible limit.
Action: You cannot buy a ticket; you must look for another train or another date.
When the IRCTC portal shows REGRET (or REGRET/WL), it means that the train is completely, 100% full, and the Waiting List has also reached its maximum limit.
The Railways sets a maximum limit on how long a Waiting List can get (for example, WL 400). They do this because if the waiting list gets too long, the chances of the ticket getting confirmed are absolute zero. If they allow people to keep booking, hundreds of people will unnecessarily lose money on cancellation charges.
Therefore, to save passengers from false hope and cancellation fees, IRCTC simply 'Regrets' (apologizes) and stops further booking.
In IRCTC, 'Regret' means that the waiting list for that train has reached its maximum limit, and the system will not allow you to book even a waitlisted ticket.
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