Study Guides/Computer Science/Define Verbal Communication
Study Guide · Computer Science

What is Verbal Communication? (Types and Examples)

In the study of Business Communication and soft skills, the way we share information is categorized into Verbal and Non-Verbal communication. Mastering verbal communication is essential for career success, leadership, and public speaking.

Question (Click to Flip)

Is Sign Language considered verbal or non-verbal?

Answer

Sign language is actually considered Verbal Communication. Even though no sound is made, it uses a strict, structured linguistic system of vocabulary and grammar to form specific 'words' and sentences.

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Key Facts

According to the famous '7-38-55 Rule' of communication by Dr. Albert Mehrabian, in emotional situations, the actual words you speak (Verbal) only account for 7% of the message. 38% is your tone of voice, and 55% is your body language.

Non-Verbal communication involves absolutely no words. It includes facial expressions, eye contact, hand gestures, and posture.

1. Definition

Verbal Communication is defined as the exchange of information, ideas, or feelings between two or more people using Words.

  • It is a common misconception that 'verbal' only means 'spoken'. In communication theory, any transfer of information that uses a structured language (grammar, vocabulary, syntax) is considered verbal.

2. The Two Types of Verbal Communication

Verbal communication is strictly divided into two mediums:

  • Oral Communication: The spoken word.
    • Examples: Face-to-face conversations, telephone calls, video meetings (Zoom), speeches, radio broadcasts, and podcasting.
  • Written Communication: The printed or typed word.
    • Examples: Emails, WhatsApp text messages, corporate reports, letters, books, and website articles.

3. Advantages

  • Clarity: Using specific words minimizes ambiguity and confusion compared to relying purely on body language.
  • Speed & Feedback: Oral communication is extremely fast and allows for instant, real-time feedback and clarification from the listener.
  • Record Keeping: Written verbal communication provides a permanent, legally binding record of what was said (which is crucial for business contracts).

Questions and Answers

Is Sign Language considered verbal or non-verbal?+

Sign language is actually considered Verbal Communication. Even though no sound is made, it uses a strict, structured linguistic system of vocabulary and grammar to form specific 'words' and sentences.

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